Managing Interruptions-Introduction

If you used the daily activity log exercise recommended in Chapter 2, then you probably have a good idea of how many times in the day you face interruptions. But if you didn’t, then you might consider trying the activity now. Most of us are so accustomed to being interrupted during the day that unless we are intentionally aware of it or unless we are in a particularly busy period, we won’t even notice when it is happening.

Some interruptions are inevitable, since not everyone that you work with, from bosses to subordinates, will have the same exact priorities every day that you have. In an ideal world you could simply align your priorities so that you all had the exact same work tasks every day and you would greatly decrease or eliminate interruptions. But in many work situations this is impossible. We all have a role to play in our organization that is different from the role of our colleagues. This means that eventually, there will be interruptions. How you manage them, however, is entirely up to you.


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