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How to get help

This course and the other OOo user guides and help and user support systems assume that you are familiar with your computer and basic functions such as starting a program, opening and saving files.

Help system

OOo comes with an extensive Help system. This is your first line of support for using OOo.

To display the full Help system, press F1 or select OpenOffice.org Help from the Help menu. In addition, you can choose whether to activate tooltips, extended tips, and the Help Agent (using Tools > Options > General).

If tooltips are enabled, place the mouse pointer over any of the icons to see a small box (“tooltip”) with a brief explanation of the icon’s function. For a more detailed explanation, select Help > What's This? and hold the pointer over the icon.

Free online support

The OpenOffice.org community not only develops software, but provides free, volunteer-based support. Users of OOo can get comprehensive online support from community venues such as newsgroups, forums, or mailing lists. There are also numerous websites run by users that offer free tips and tutorials.


Read more about the support options for OOo at http://support.openoffice.org/index.html

Paid support and training

Alternatively, you can pay for support services. Service contracts can be purchased from a vendor or consulting firm specializing in OpenOffice.org.

Extensions and add-ons

Several websites provide extensions and add-ons to enhance OpenOffice.org. The following table lists a few of these websites.



     


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